Shipping policy

### SHIPPING & DELIVERY POLICY


Thank you for shopping at Trend Vibe! We are committed to delivering your orders as quickly and safely as possible. Please read our shipping guidelines below:


#### 1. Shipping Charges

* **Standard Shipping:** We charge a flat rate of Rs. 200 for delivery across Pakistan.

* **Free Shipping:** We offer FREE shipping on all orders above Rs. 3,000.


#### 2. Delivery Timeline

We process and dispatch orders within 24 to 48 hours of confirmation. Once dispatched, your parcel will reach you within the following timelines:

* **Major Cities (Karachi, Lahore, Islamabad, etc.):** 2 to 4 working days.

* **Other Cities and Remote Areas:** 4 to 7 working days.


*Please note: Deliveries may occasionally be delayed during public holidays, extreme weather conditions, or promotional sales events.*


#### 3. Order Verification (For Cash on Delivery)

* For all Cash on Delivery (COD) orders, our team will contact you via WhatsApp, SMS, or Phone Call to confirm your order details and address.

* Your order will only be processed and shipped **after** you confirm it. Unverified orders will be cancelled after 48 hours.


#### 4. Shipment Tracking

Once your order is handed over to our courier partner (such as Trax, Leopard, or TCS), we will send you a tracking number via Email or SMS. You can use this number on the courier website to track your parcel's live status.


#### 5. Damaged or Missing Parcels

If your package arrives damaged or has been opened, please do not accept the delivery and contact our customer support immediately.


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#### Contact Us

If you have any questions regarding the delivery of your order, feel free to reach out to us:

* **Email:** [nooraminafridi313@gmail.com]

  • **WhatsApp:** [
  • 03453090938]